Shipping policy

Thank you for shopping with Desert Crown Extensions LLC. We are committed to processing and delivering your hair extensions as quickly and securely as possible. Please review our shipping policy below before placing your order.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • Orders placed after 5:00 PM CST will begin processing the next business day.
  • During sales, product launches, or holiday periods, processing times may be slightly extended.
  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Domestic Shipping (U.S.)

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days
  • Express Shipping: 1–2 business days

International Shipping

  • Delivery times vary by destination and may take 7–21 business days.
  • Customers are responsible for any customs duties, taxes, or import fees required by their country.

Tracking Your Order

Once your order ships, tracking details will be emailed to you. Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete address information.

If you notice an error in your shipping details, contact us immediately at desertcrownextensions@gmail.com.

Lost or Stolen Packages

Desert Crown Extensions LLC is not responsible for lost or stolen packages marked as delivered by the shipping carrier. If your package is missing, please contact the carrier directly to file a claim.

Delayed Shipments

While we strive to deliver orders on time, shipping delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.

Pre-Orders & Backordered Items

If your order contains a pre-order or backordered item, shipping timelines will be clearly stated on the product page. Orders containing pre-order items may ship once all items are available.

Signature Confirmation

For high-value orders, signature confirmation may be required upon delivery for security purposes.

Contact Us

For questions regarding shipping or your order status, please contact:

[Your Business Name]
Email: desertcrownextensions@gmail.com
Phone: WA: 510.646.6362
Business Hours: Monday–Friday, 9 AM–5 PM CST